A press release issued by ComPsych.com states that customer abuse of retail employees is on the rise.
With the holiday shopping season upon us, Dr. Richard A. Chaifetz, chairman and CEO of ComPsych, says “retail work environments can become hostile.” It’s all stress-related and short tempers abound on both sides of the counters – but with companies implementing such programs as ComPsych’s “acute-stress counseling” and “critical incident stress debriefings“, there’s hope for employee recovery.
Shopping online is another answer to the problem of retail rage. It’s really hard to take someone who’s muttering imprecations at his plasma screen seriously when he’s clad only in boxer shorts and cute Tommy Bahama socks. (hee hee)
Thanks for reading,
The Raging Steve Singer
CEO Hartford York
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